Forums

Results 1 to 4 of 4
Page 1 of 1
Jump to page:
Jump To:
  • Posted On: 11-04-18, 1:08 am (EDT) #1

    Can't access meal planner

    November 4, 2018, 1:08 am

    I signed up using the promo code to in order to have a platinum account to gain access to the meal planner. It's the primary reason I signed up. But whenever I try to sign in, it says invalid Username and password. I have a platinum account, so it should work, but it doesn't. I have also tried downloading the Muscular Strength app to use it from there, but I still can't sign in. Do I need some sort of additional account for it? Anyone know how to fix this problem?

  • Posted On: 11-04-18, 10:49 pm (EST) #2

    Can't access meal planner

    November 4, 2018, 10:49 pm
    Posted by: BigGenghis

    I signed up using the promo code to in order to have a platinum account to gain access to the meal planner. It's the primary reason I signed up. But whenever I try to sign in, it says invalid Username and password. I have a platinum account, so it should work, but it doesn't. I have also tried downloading the Muscular Strength app to use it from there, but I still can't sign in. Do I need some sort of additional account for it? Anyone know how to fix this problem?

    @biggenghis Hey Trey. When you log in, make sure you type everything out manually - username and password - don't autofill. That should fix it. If you still have problems when manually entering everything, and still can't log in, post here and then email me.

  • Posted On: 11-06-18, 8:15 pm (EST) #3

    Can't access meal planner

    November 6, 2018, 8:15 pm

    Nope, tried that and still can't sign in.

  • Posted On: 11-06-18, 8:38 pm (EST) #4

    Can't access meal planner

    November 6, 2018, 8:38 pm
    Posted by: BigGenghis

    Nope, tried that and still can't sign in.

    I need to adjust your password I think. Some of the characters you are using might be causing this error. Can you email me "Scott@scotthermanfitness.com"

     

    Give me a few suggestions and I will make the change. Sorry for the trouble!

Results 1 to 4 of 4
Page 1 of 1
Jump to page:
Jump To: