Skip to main content
BigGenghis
BigGenghis g Trey Umpherville
2 Post(s)
2 Post(s) Gender: Male Goal: Gain Muscle Date Joined: October 10, 2018
Posted

I signed up using the promo code to in order to have a platinum account to gain access to the meal planner. It's the primary reason I signed up. But whenever I try to sign in, it says invalid Username and password. I have a platinum account, so it should work, but it doesn't. I have also tried downloading the Muscular Strength app to use it from there, but I still can't sign in. Do I need some sort of additional account for it? Anyone know how to fix this problem?

Scott_Herman
Scott_Herman a Scott Herman
7.1K Post(s)
7.1K Post(s) Gender: Male Goal: Bodybuilding Date Joined: August 8, 2008
Posted
Posted By: BigGenghis

I signed up using the promo code to in order to have a platinum account to gain access to the meal planner. It's the primary reason I signed up. But whenever I try to sign in, it says invalid Username and password. I have a platinum account, so it should work, but it doesn't. I have also tried downloading the Muscular Strength app to use it from there, but I still can't sign in. Do I need some sort of additional account for it? Anyone know how to fix this problem?

@BigGenghis Hey Trey. When you log in, make sure you type everything out manually - username and password - don't autofill. That should fix it. If you still have problems when manually entering everything, and still can't log in, post here and then email me.

Need 1 on 1 coaching? Send me a direct message to learn more!
BigGenghis
BigGenghis g Trey Umpherville
2 Post(s)
2 Post(s) Gender: Male Goal: Gain Muscle Date Joined: October 10, 2018
Posted

Nope, tried that and still can't sign in.

Scott_Herman
Scott_Herman a Scott Herman
7.1K Post(s)
7.1K Post(s) Gender: Male Goal: Bodybuilding Date Joined: August 8, 2008
Posted
Posted By: BigGenghis

Nope, tried that and still can't sign in.

I need to adjust your password I think. Some of the characters you are using might be causing this error. Can you email me "Scott@scotthermanfitness.com"

 

Give me a few suggestions and I will make the change. Sorry for the trouble!

Need 1 on 1 coaching? Send me a direct message to learn more!
muscular strength
 You must be a Member to view or reply this tread. Please Log In or become a Member .