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  • 06-06-17, 7:12 am (EDT)

    Unable to upgrade to platinum

    June 6, 2017, 7:12 am

    Hello Muscular Strength family

    I'm having troubles with upgrading to platinum. I do not own a Mastercard/Visa/... I only have Maestro and. My Maestro bank account is connected to paypal. In the payment section from the upgrade to platinum, you need to connect a creditcard. You can't connect with a Maestro-card because there's no CVC code. So, I chose to connect with paypal. Even there, I get the problem that there isn't a card connected to paypal while my bank account is connected to it (which is the practically same in my opinion). Can someone help me?

    Greetz Kobe

    Handball player
  • 06-06-17, 12:13 pm (EDT)

    Unable to upgrade to platinum

    June 6, 2017, 12:13 pm

    Hey Kobe_S!

     

    Does your ACTUAL paypal account show there is money in it? If the balance on the paypal account is $0 even though the card is connected, that will not work. Try transfering some funds into the paypal account first.

     

    Let me know! :-D

    Need 1 on 1 coaching? Send me a direct message to learn more!
  • 06-06-17, 12:32 pm (EDT)

    Unable to upgrade to platinum

    June 6, 2017, 12:32 pm

    Yes, my balance isn't 0 at the moment. Instead of having a creditcard connected to paypal, I did the alternative way by directly connecting my banc account without connection of any cards.

    Handball player
  • 06-08-17, 4:57 pm (EDT)

    Unable to upgrade to platinum

    June 8, 2017, 4:57 pm

    It's fixed now. I had to confirm my banc account on Paypal with some validation test. Now I don't receive the error message anymore.

    Handball player
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